Greetings of the day from NCET, Placements!
Interested & Eligible candidates from 2016 Batch are requested to apply for the position of System Support Representative at of IBM before 16th Oct 2016.
Register before 16th October 2016
For registration use this link:
Job Description:
About IBM India
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Business Unit Introduction
Global Technology Services (GTS) brings together all of IBM’s worldwide service delivery capabilities for Strategic Outsourcing with strong local and regional management teams supported by a set of key global competencies.
Roles & Responsibilities
This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems.
• They are the primary technical interface to customers for the coordination of hardware and/or software support and delivery of technical services as required by the customer.
• They are accountable to ensure a high level of customer satisfaction with service delivery, technical support and operational services for the customer account(s).
• When critical situations occur, they are the IBM technical interface to customers and manage the situation until the problem is fixed.
Eligibility Degrees & Percentage Cut off
Degree- BE/B.Tech with a minimum of 65% or 6.5 CGPA in their highest education
• Year of Passing: 2016
• Candidate should have completed 15 or more years of formal education.
• Candidates shouldn’t have any backlog at the time of IBM process.
• Branches Eligible: Computer Science / Electronics / Electronics & Communications / IT
Branches
Location of joining: Based on business requirement the posting can be in any location within India
NCET PLACEMENTS wishes all the candidate a prosperous career ahead…….